Privacy Policy

Privacy Policy

This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

What type of personal data do we collect?

Your name, nationality, telephone number, email address and details of the services you have purchased from us or which you have enquired about.

How do we collect personal data about you?

You may volunteer this information when you request information from us, contact us, make a booking, register interest for our services, connect with us via social media or by speaking to us.

Why do we collect and use personal data?

We collect personal information only to the extent necessary to deliver the services, products, or information you (or an agent or other passenger booking on your behalf) request. We do not share, sell or rent information to any third parties for the purposes of direct marketing.

Security of Information

The personal information that you provide us is held securely. All transfer of your payment information when booking via our website is through a secure server using the Secure Sockets Layer (SSL).

How long do we keep your personal data?

We will keep your data only for as long as it is necessary for the particular purpose or purposes for which we hold it unless there are any legal or operational reasons to hold it for a longer period. At the end of that period the data that we hold will be securely destroyed.

Do we share your data with anyone?

We will share your personal information with our local suppliers and our own guides as they will need that in order to perform the services you have asked for. We also need to share some of your information with selected third parties including:

Our accountant

When you book/order a trip or event with us some of your data will be processed by our accountant. The processing is necessary for compliance with our legal obligations. Our accountant will keep these data for a certain period of time. Your data will be deleted at the end of that period time.

The Online Booking System we are using

We use Bokun to offer online booking services, so when you make a booking at our website some of your data (name, email address, nationality) will be shared with Bokun.

Access to, unsubscribing and correction of your personal information

You may access, update, and/or correct all your personal information at any time.

IP Adresses & Cookies

When you visit our websites we use cookies. Cookies are small text files placed on your computer by us or our partners. Cookies allow us to identify the computer or device you’re using to access our websites – but we can’t identify you personally. By using our websites, you agree to us using cookies as set out in this statement.

Contacting us

Travel Ideology PO Box 1377, Macquarie Centre NSW 2113 Calling us on + 61 1300 872 843 | E-mail: [email protected]